Privacy Policy

Last updated: 29th Dec 2025

At 729 Grams Coffee Roasters, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, attend workshops, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment-related information (processed securely via third-party gateways)

b) Non-Personal Information

Browser type
Device information
IP address
Pages visited and time spent on our website
Cookies and usage data

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders (coffee, equipment, merchandise)
Manage workshop registrations and event bookings
Communicate order updates, confirmations, and customer support
Improve our website, services, and customer experience
Send marketing emails or updates (only if you opt in)
Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance website functionality
Analyze traffic and user behavior
Remember preferences for future visits

You can choose to disable cookies through your browser settings, though this may affect website functionality.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

Trusted service providers (payment gateways, delivery partners, email services)
Legal authorities if required by law or to protect our rights

All third-party partners are obligated to maintain confidentiality and security.

5. Payment Security

Payments made on our website are processed through secure, PCI-compliant third-party payment gateways.
729 Grams Coffee Roasters does not store your card or payment details.

6. Data Protection & Security

We implement reasonable technical and organizational measures to protect your personal data from:

Unauthorized access
Loss or misuse
Disclosure or alteration

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., partners, payment providers, social media).
We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

729 Grams Coffee Roasters
📧 Email: info@729grams.coffee
📍 Location: Pune, India